Legal

Privacy Policy

Last updated: February 14, 2026

Introduction

Mersoft Corporation ("Company," "we," "us," or "our") operates the Aprenta classroom observation platform (the "Service") accessible at aprenta.com and app.aprenta.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide when you:

  • Register for an account
  • Fill out a contact form
  • Request a demo or trial
  • Subscribe to communications
  • Use the observation and feedback features of the Service

This information may include your name, email address, phone number, school or district name, job title, and any observation data you enter into the platform.

Information Collected Automatically

When you access our website or Service, we may automatically collect certain information, including:

  • IP address and approximate location
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Improve, personalize, and expand the Service
  • Process account registration and manage your account
  • Respond to inquiries and provide customer support
  • Send administrative information such as updates and security alerts
  • Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored on secure servers and transmitted using industry-standard encryption (TLS/SSL). However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Education Data

We understand the sensitivity of education data. Observation records, teacher feedback, and related information entered into the Service are treated with the highest level of care. We do not sell, share, or use education data for advertising purposes. Access to education data within the Service is governed by the roles and permissions configured by your school or district administrator.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you wish to cancel your account or request that we delete your data, please contact us at [email protected]. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing of Information

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as email delivery and hosting. These providers are bound by contractual obligations to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

Third-Party Services

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

The Service is intended for use by school administrators and educators. We do not knowingly collect personally identifiable information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict processing of your information
  • The right to data portability

To exercise any of these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Mersoft Corporation
United States